Last updated on July 28, 2016
What personal information do we collect from the people that visit our website or blog?
When ordering or registering on our Website, as appropriate, you may be asked to enter the following but not limited to list of details:
- First name
- Last name
- Email address
- Mailing address
- Phone number
- Date of birth. This information will not be display such as but will be used if Students want to filter by age range.
- This information will not be display in your public profile but will be used if Students want to filter Tutors by gender.
- Tutee’s name
- Tutee’s school name
- Tutee’s grade
- Geolocation data
- Billing information
- or other details to help you with your experience.
- Lesson location preference
- Neighborhood you want to travel to
- Time slots in the week
- Availability in a calendar
- Tutor status (A student currently attending classes, A teacher)
- School/university name
- Type of degree
- Name of major or diploma of your program
- Name of the school where you teach or most recently taught
- Grades are you teaching
- Teaching certification
- Graduate college
- Year of graduation
- Country and States
- Number of years of tutoring
You may also be asked to enter the following but not limited to list of files:
- Scan of certifications
- Scan of student card
- Video (link toward the video)
We also collect automatic information (data resulting from your activity, such as transaction information, IP address, log in, email, passwords and browsing activity); mobile information (location services); and information from other sources.
When do we collect information?
We collect information from you when you register on our site, subscribe to a newsletter or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize user’s experience and to allow us to deliver the type of content and offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To ask for ratings and reviews of our website
- To follow up with them after correspondence (live chat, email or phone inquiries)
- To manage each Member’s account (such as for billing purposes)
The personal information collected from Members during the registration process may be shared with third parties to coordinate service delivery. This information is not normally shared with unaffiliated third parties, unless specifically stated otherwise or in special circumstances.
We may promote the Website, Services or a new service to Members. You may manage your communication preferences within your account.
When you use the Website, a location feature exists whereby it will automatically collect your geolocation information. In such event, the Website will use and share such location to enable users to determine which users in their network are nearby. If you want to stop the automatic collection of your location information, you may do so by using the privacy settings on your browser and/or on your device.
If you elect to pay for a One-month subscription with a credit card, we will collect your name, credit card number, expiration date, security code and billing address information associated with the account. We do not store credit card numbers.
If you are a tutor and elect to pay for a background screening, we will collect credit card information to order a background screening on your behalf. Payment information entered into our System solely to procure a background screening will not be stored on our servers.
If you choose to use our referral feature, to tell a friend about our Website, we will ask you for your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the Site and up to two reminders. We store this information for the sole purpose of sending this one-time email and reminders and tracking the success of our referral program. Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database.
How do we protect visitor information?
We do not use vulnerability scanning and/or scanning to PCI standards.
We do collect credit card information but we didn’t know we needed security scans.
We do not use Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
We also use firewalls and hardware monitoring across our System to protect against unauthorized access.
Unfortunately, even with these measures, MyTutorSpeaksFrench cannot guarantee the security of PII. By using the Website, you acknowledge and agree that MyTutorSpeaksFrench makes no such guarantee, and that you use the Website at your own risk.
Do we use ‘cookies’?
These cookies do not enable third parties to access any of your customer information.
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
- Keep track of advertisements.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It won’t affect the user’s experience that make your site experience more efficient and some of our website features will not function properly.
However, you can still place orders.
Do we disclose the information we collect to Third-Parties?
We don’t sell or trade any of your personal information listed above.
We may transfer, with your prior agreement, to outside parties such as verification companies the following information: first name, last name, address, city, zip code, phone number, date of birth.
We engage in this practice because we propose to use Background screening services operated by a third party.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:
- Google Display Network Impression Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
- Users can visit our site anonymously.
Users are able to change their personal information by logging in to their account.
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: we will notify the users via email within 7 business days.
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates pertaining to orders.
- We may also send you additional information related to your product and/or website.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM we agree to the following:
- NOT use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at email@example.com or simply follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Change in ownership
As we continue to develop our business, we might sell or buy websites, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise).
In the event of a change in ownership, or a merger or an acquisition, all (or select aspects) of our customer information may be transferred. All of our subscribers and registered users will be notified of any change in ownership, merger or an acquisition of our assets by a third party. Subscribers and users may choose to access and modify any of their registration and subscription information at that time.
250 Park Avenue, 17th floor
New York, NY, 10177